Return & Refund Policy

We want you to be 100% satisfied with your purchase from Eager Custom. If you are not happy with your order, our return policy is as follows:

Returns

  • You may return items within 30 days of delivery.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Customized or personalized products are non-returnable unless defective.

Refunds

  • Once your return is received and inspected, we will notify you.

  • Approved refunds will be processed to your original payment method within 5-7 business days.

Exchanges

  • Exchanges are available for defective or damaged items.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

To start a return, email us at returns@eagercustom.com.